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Customer Service
+1 (540) 764-1617
Mon-Fri: 9am-6pm EST
At Mobility Direct US, your privacy matters.
This Privacy Policy explains how we collect, use, protect, and safeguard your personal information when you visit our website, place an order, or contact us.
By using our site or services, you agree to the practices outlined below.
We collect information to provide you with the best experience and to process your orders safely.
Name
Email address
Phone number
Billing and shipping address
Payment information
Order details
Support inquiries
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on the site
Cookies and tracking data
We use cookies to:
Improve site functionality
Remember your preferences
Analyze website traffic
Deliver a better shopping experience
You can disable cookies in your browser settings at any time.
We use your information to:
Process and deliver orders
Provide customer support
Send order updates and confirmations
Improve our website and services
Prevent fraud and protect our customers
Communicate offers, promotions, and updates (only if you opt-in)
We do not sell, rent, or trade your personal information.
We use industry-standard security measures to safeguard your data, including:
Secure socket layer (SSL) encryption
Secure payment gateways
Firewalls and malware protection
Restricted access to personal data
Regular security monitoring
While no online system is 100% secure, we take every reasonable step to protect your information.
We may share your information only with:
Such as:
Payment processors
Shipping partners
Technical service providers
Email service platforms
They only receive the information necessary to perform their function.
We may disclose information if required by:
Law enforcement
Government requests
Legal obligations
Fraud investigations
We do not sell or share customer data with unauthorized third parties.
Our website may include links to external sites.
We are not responsible for the privacy practices, security, or content of those websites.
We encourage you to review their privacy policies before providing any information.
Our site is not intended for children under 13.
We do not knowingly collect data from minors.
If we discover such data, we will delete it immediately.
Depending on your location, you may have the right to:
Access your personal data
Request corrections
Request deletion
Opt out of marketing emails
Request a copy of your data
Limit or object to certain uses
To exercise these rights, contact us through the information below.
You may choose to receive updates, offers, or product announcements.
You can unsubscribe anytime by clicking “Unsubscribe” in our emails or contacting us directly.
We retain your information only as long as necessary to:
Fulfill orders
Provide support
Comply with legal obligations
Resolve disputes
We may update this policy periodically.
Any changes will be posted on this page with an updated date.
Your continued use of our site means you accept the updated policy.
If you have questions about this Privacy Policy or your personal data, contact us:
📧 Email: contact@mobilitydirectus.com
📞 Phone: +1-540-764-1617
We are here to help.
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Enter the code below at checkout to get 20% off your first order