Privacy Policy

At Mobility Direct US, your privacy matters.
This Privacy Policy explains how we collect, use, protect, and safeguard your personal information when you visit our website, place an order, or contact us.

By using our site or services, you agree to the practices outlined below.

1. Information We Collect

We collect information to provide you with the best experience and to process your orders safely.

a. Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order details

  • Support inquiries

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Cookies and tracking data

c. Cookies

We use cookies to:

  • Improve site functionality

  • Remember your preferences

  • Analyze website traffic

  • Deliver a better shopping experience

You can disable cookies in your browser settings at any time.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Send order updates and confirmations

  • Improve our website and services

  • Prevent fraud and protect our customers

  • Communicate offers, promotions, and updates (only if you opt-in)

We do not sell, rent, or trade your personal information.

3. How We Protect Your Information

We use industry-standard security measures to safeguard your data, including:

  • Secure socket layer (SSL) encryption

  • Secure payment gateways

  • Firewalls and malware protection

  • Restricted access to personal data

  • Regular security monitoring

While no online system is 100% secure, we take every reasonable step to protect your information.

4. Sharing Your Information

We may share your information only with:

a. Trusted Third-Party Service Providers

Such as:

  • Payment processors

  • Shipping partners

  • Technical service providers

  • Email service platforms

They only receive the information necessary to perform their function.

b. Legal Requirements

We may disclose information if required by:

  • Law enforcement

  • Government requests

  • Legal obligations

  • Fraud investigations

We do not sell or share customer data with unauthorized third parties.

5. Third-Party Links

Our website may include links to external sites.
We are not responsible for the privacy practices, security, or content of those websites.

We encourage you to review their privacy policies before providing any information.

6. Children’s Privacy

Our site is not intended for children under 13.
We do not knowingly collect data from minors.
If we discover such data, we will delete it immediately.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Opt out of marketing emails

  • Request a copy of your data

  • Limit or object to certain uses

To exercise these rights, contact us through the information below.

8. Marketing & Communication Preferences

You may choose to receive updates, offers, or product announcements.

You can unsubscribe anytime by clicking “Unsubscribe” in our emails or contacting us directly.

9. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Provide support

  • Comply with legal obligations

  • Resolve disputes

10. Changes to This Privacy Policy

We may update this policy periodically.
Any changes will be posted on this page with an updated date.

Your continued use of our site means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us:

📧 Email: contact@mobilitydirectus.com
📞 Phone: +1-540-764-1617

We are here to help.